iService Utilities User Guide

Opera Bug

Contents | Index

• Welcome
• Batch Utility Overview
• Using the Batch Form Submit with Graphical User Interface
  • Multi-value Properties with Descriptions
• Using the BatchFormSubmit Utility at the DOS command line
• Command Line Utility with Forms
• Command Line Utility without Forms
  • Input File Requirements (Without Forms)
    • Required Agent Email Properties
    • Required Note Properties (Public and Private Notes)
    • Required Ticket Properties
• Error Logging
• Automation with Scheduled Tasks
• Error Codes and Troubleshooting
  • File Processing Errors
  • Record Processing Errors
• Processing Details

© 2014 One-to-One Service.com, Inc.