Multi-value Properties with Descriptions

Some contact and interaction properties are designed to accept multiple values, and set a description for each value. The most common example of this is phone number, where you must designate the number as work, home, mobile, or fax. To set the description for the value, you can add a column to capture the description (e.g., Form-phonedescription) and include the value of work, home, etc. within the csv file for each number. Another alternative for cases where all values have the same description (e.g., all numbers imported are work numbers) is to embed the value into the form body and have the form body pass it directly to the Find/Create Contact action.