Actions are one of the most powerful features of iService workflow forms. They allow you to automate various actions by attaching them to buttons on your pages. There are many actions available for submission and answer panels. Actions include button clicks that are within the standard answer panel, like the Send, Change Topic, and Forward. They also include workflow specific actions, like Agent Signature, that perform workflow specific tasks. Some of the actions specific to agent vs customer submission panels. For example, direct notifications to agents or form submitters are only supported in agent forms for security purposes.