Lists are values saved that can be referenced within contact and interaction properties. For example, if you submit a technical support question to iService using one of our forms we'll as you to select the iService version number. The list of version numbers you select from would be saved in a List and then referenced by an interaction property, like Version Number.  Lists are a tenant level configuration because the lists may be reused within any number of segments.

These Skills a Settings page

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To create a new list, click on New list and enter the following information.

List Name – this is the name of the list that will be referenced in the Contact Properties and Interaction Properties tab.

Description - provide a description of the list and how it will be used.

Add Value Input Box – To add a value  to the list, enter its  in the text box and click Add Value.

Values – These are the values that will be presented within the property’s drop down menu. Use the red x to remove a value from the list.

Once the list is created, you can associate it with a contact property or interaction property in one or more segments. This is done within the Contact Properties and Interaction Properties tab of segment configuration.