iService includes an API to the Zapier service for integrating with other applications. This allows you to quickly integrate with over 10,000 other applications that have also created an API to Zapier. The iService API includes functions for triggers, actions, and searches. The process works by configuring a trigger in one application and an action in another application. For example, and integration with Google calendar can automatically create tickets and iService when the event arrives. In that example you use a trigger provided by Google for the event, and an action and iService to create the ticket.