The Email Details by Interaction Properties Report lists the details for all Customer Email that contain the specified interaction properties. The report will only display customer emails that contain values for the selected interaction properties, and is limited to displaying Customer Email interactions only.

 

Setup Required

There is no setup required. The report uses standard iService interaction property information.

 

Parameter Selection

Select the segment, the property for grouping, the property for sorting within the grouped interactions, and the time frame.

 

Report Example