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iService User Guide

This is the summary report that lists the agents selected and the number of forwards they completed during the period. It displays a column for each type of forwarding function within iService.

 

Setup Required

There is no setup required. The report uses standard iService audit trail information.

 

Parameter Selection

You must select the agents, segment, and time frame for the report.

 

Report Example

Click to expand

Click to expand

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