iService generates log files when various errors occur. These log files can be generated from either the iService Web Services or the iService MailPopper service.

 

Web Service Log Files

Log files generated by the iService web services are written into the same directory as the iService Web Site. These files have two types of extensions: successfulretry and log. Log files with the successretry extension indicate that an initial attempt at a web service failed, but a second attempt was successful. These can usually be ignored.

 

Log files that have the .log file extension indicate a web service failure that was not successful on retry. These errors should be investigated as they indicate some type of problem with your installation.

 

MailPopper Service Log Files

Log files generated by the iService MailPopper Windows Service are recorded in the same folder as the service files. The default path for the web service is \Program Files\1to1Service\iService.