Care should be taken when deleting skills. Any agents, departments, or topics that are using the skill will have the skill removed when deleted. Deleting skills is a two step process: Evaluate the impact of deleting and then confirm deletion.
Clicking Delete Skill will generate the following panel.
This panel shows all agents, departments, and topics that are currently using the skill. Clicking on one of the hyperlinks will open a new window where the skill association can be updated.