Mailing Lists

The first step in sending a recurring mailing is to create a list and associate it with contacts. Contacts may be associated with lists in one of two ways: they may be added to the list by an agent, or the contact may add themselves to the list through a list management page (if the list is designated as “Shown in My Account”). A standard list management page is included within the My Account > Subscriptions page where contacts have full control of the public lists available to them. Custom list management pages can be created using iService forms (see the Forms User Guide for more information on custom subscription pages).

Lists are created in the Admin Tools > Mailing > Lists tab by clicking the New List button and providing a list name.