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iService Forms User Guide

The $LoginName generates an input box for entering your iService login. This is used on forms where an agent login is required to submit the form, such as when creating a ticket. This can be used in connection with the $IF LoggedIn command to optionally present a login box when the user is not already logged into iService.

 

Available Parameters for $LoginName

Parameter Name: -id

Since the $loginname command generates an input box that accepts user input, it must include an ID to be in a valid HTML format. Use the -id parameter to specify an id for the HTML that is generated.

 

Example:

$loginname -id'loginname'$

 

Parameter Name: -customhtml

The $loginname command generates an input box into which the user will enter their iService login name. This box  can be styled using custom HTML if the -customhtml parameter is used.

 

Example:

$loginname -id'loginname' -customhtml$

     Login Name: <input type="text" name="loginname" size="45">

 

Within the custom HTML you must use the name tag (i.e., name="loginname")  to map back to the ID of the $Loginname command. This example will generate a text box for entering the login name with a width of 45.

 

Learn more about the -CustomHTML parameter here.