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call 217-903-4458 or email us at

Tel: 217-398-MAIL(6245)
Fax: 866-557-2545

Visit the One-to-One website at

Ask a Question—Overview

The Ask a Question Tab

The Ask a Question page provides a convenient method for submitting questions or generating work order requests. The page displays a list of topics that correspond to the business segments within the website. Each topic may have its own set of additional properties for entering information (e.g., Item Number) or selecting a value (e.g., Browser Type). To learn more about submitting questions, visit the Asking Questions page.

If you are an administrator and want to learn more about how to configure the ask a question page, visit the Administering the AAQ page here.

In most cases, this page is provided in encrypted format ensuring the confidentiality of your questions. You can tell that a page is encrypted when you see the closed lock in your browser's status bar (see below) and the URL is HTTPS rather than HTTP.